FAQ

All worktops in our range of products, disregarding the manufacturer, are laminated by HPL. HPL means high-pressure laminate, or a material made of paper sheets impregnated with synthetic resins and fused under heat and high pressure.

They meet the requirements relating to hygiene, resistance to fire, resistance to moisture and have many mechanical qualities such as hardness and resistance to wear, chipping and scratching, which makes the durable, easily maintained and resistant to external influences.

However, despite the above, HPL should not be seen as an indestructible material. There will al-ways be an exception that proves the rule. Therefore, the manufacturers of worktops advise not to use sharp objects (such as knives) or very hot objects (such as the bottom of a pot taken straight out of the stove) directly on the surface of the worktop. It is necessary to use special surfaces in order to avoid any undesired damages. Thus you will protect your kitchen and increase its useful life.

Chipboards are widely used in interior decoration. Frequently, when you are ordering chipboards from us, but also in the course of the production of cut plans, the pieces that your require fit in a smaller surface area (half a panel, or less).

Soloprom is a flexible company with a customer-oriented policy. Your satisfaction is our reward and an additional motive for us to take effort and cater to your requirements.

In order to provide for a maximum utilization of the chipboards, Soloprom has changed the way it sells chipboards. If the pieces required by you fit in half of a panel, you may order one half of the chipboard panel. If your pieces take a little bit more than one chipboard panel, you do not need to buy an additional panel, and instead you can get one half or a quarter of panel.

Below you may see the graphic presentation how the panels are cut and sold, depending on the thickness of the chipboard.

■ Chipboards with thickness of 16mm and 18 mm, in addition to being sold in full panels, may also be sold as half panels (lengthwise and widthwise), and as quarter panels.

■ Chipboards with thickness of 8mm and 25 mm, in addition to being sold as full panels, may also be sold as half panels (lengthwise and widthwise).

■ Chipboards with thickness of 38 mm are sold only as full panels.

Soloprom is a company that deals in sale of raw materials for interior decoration and provides ser-vices such as cutting, edge-banding, different types of working using a CNC machine, etc.

If you would like to furnish some part of your residence it is up to you to commission an architect or designer, a carpenter or a company that deals in manufacture of furniture.

Currently we are not offering such a service. For the time being you will have to make do with a carpenter experienced in processing and painting of medium-density fiberboard.

Currently we can offer the following services concerning MDF:

• Panel cutting;
• Circular cutting on a CNC machine (rower);
• Edge rounding of the cuttings on a CNC machine (rower);
• Engraving patterns on the surface of the cuttings, etc.
• 3D PVC coating.

For the time being you will have to arrange for the transportation of the cut materials (car, van, truck).

For quite a while our inventory of machinery includes a CNC machine, which is used to provide a large number of services, such as circular cutting, profiling, engraving of patterns, and, yes, making routs for sinks or miscellaneous electrical appliances.

The waiting time for the panels is exceptionally short and never exceeds 30 minutes.

Naturally, in the case of orders for a greater number of panels, the waiting time may increase.

Proper and regular cleaning make it possible to preserve the appearance and the functionality of the granite sink for a long period of time. For cleaning use exclusively a soft cloth and a liquid detergent. You can also use special cleaning agents for granite sinks, which the manufacturer has declared to be non-abrasive.

It is recommendable to clean the sink with a dry soft cloth after use in order to prevent the occur-rence of stains caused by water scaling.

If such stains do occur, you can remove them by 20% vinegar, liquid detergent and water.

In order to avoid the staining of the sink surface, do not allow oil, food residues, coffee, fruits, juices, vinegar, mustard, etc. to remain on the surface for a longer period of time.

You must not put pots or other receptacles taken directly from the stove because the temperature of their bottom may reach as high as 300 °С and they can cause permanent staining and damages.

From time to time you should clean the scale deposits near the drain. The deposits around this area may cause irregular functioning of the drain.

It is prohibited to use any chemical agents that are not classified as kitchen cleaning agents, such as sanitary cleaning products, bleaches, alcohol, benzene, various acids, bases or abrasive cleaning agents.

The use of steel pads and rough sponges is prohibited.

Prior to answering the question, we would like to explain the term "waterproof chipboard”, because it may be misleading and leaves a wrong impression.

Within the process of production of the chipboard, a special additive is included in the mix of wood particles and glue, which gives the chipboard a greenish hue. Thus, as compared to standard boards, chipboards containing this additive have a greater resistance to moisture. Therefore, we should replace the term "waterproof chipboard” by the term “moisture resistant chipboard”.

The actual intended use of this chipboard is in interior decoration, or, more precisely, in bathrooms and other indoors wet areas. The outdoors use of this chipboard is not recommended because the water may penetrate deep into the core, leading to swelling of the wood and, ultimately, to full disintegration of the chipboard.

For everyday cleaning, use soapy water or widely available surface cleaners. Remove excess detergent with a soft cloth, rinse the surface with warm water then wipe with a dry soft cloth. If necessary use a microfibre cloth and rub the surface with an ammonia based cleaner, then rinse with water. This procedure will remove most dirt and residue from installations made with Corian® Solid Surface and from Corian® sinks and basins.

Always clean using a circular motion, from the front to the back, then side to side, overlapping the circles until the entire area has been cleaned. Do not use abrasive or mild abrasive cleaners on high gloss or dark surfaces.

Be aware that limescale can build up if water is left to dry on the surface. To prevent this, it is important to wipe the surface completely dry with a microfibre cloth after spills and cleaning. Some colours of Corian® Solid Surface may require more frequent cleaning to maintain a uniform finish.

Like all materials, Corian® Solid Surface will develop slight abrasion marks in normal daily use. Dark, heavily pigmented colours will show scratches, dust and ordinary wear and tear more readily than lighter, textured colours and will require more attention than lighter colours. But Corian® Solid Surface can be repaired. Just contact qualified person to do the necessary repairs.

Special care for stubborn stains

Residues from stubborn stains may require heavier cleaning. Follow the recommendations below to effectively clean these specific stains from installations made with Corian® Solid Surface or Corian® sinks and basins.

Vinegar, coffee, tea, lemon juice, vegetable juice, dyes, ketchup, lily pollen, saffron, light scratches, cigarette burns, shoe polish, ink, marker pen, iodine, mildew, mercurochrome, blood, red wine, perfume: Use a damp microfibre cloth and a mild abrasive cleaning product (except on high gloss or dark surfaces).

Grease, fat and oil residues: Use a microfibre cloth and rub over the stain with some diluted bleach. Rinse several times with warm water and dry with a soft cloth. Bleach can discolour worksurfaces made with Corian® Solid Surface and Corian® sinks and basins if not removed completely by rinsing with water.

Hard water scale, soap, minerals: Use a microfibre cloth and rub over the stain with a standard household limescale remover or vinegar and leave for 2-4 minutes. Using a second clean microfibre cloth, rinse the area thoroughly with water.

Nail varnish spills: Use a microfibre cloth and rub over the stain with a non-acetone based nail varnish remover. Rinse several times with warm water and dry with a soft cloth. If the stain is still visible, repeat the operation, this time using very fine-grain sanding paper. If the stain is still visible, repeat the operation. If the stain persists, contact qualified person to do the necessary repairs.

Special care for sinks

Remove all the fat and oil residues resulting from food preparation from the sink, using a detergent or surface cleaner. If necessary, use a mild abrasive cleaning pad or sponge in combination with a mild abrasive product. Use a spray with ¾ of liquid household bleach and ¼ water to spray the sink and leave a few hours or overnight. The exposure time should be limited to 16 hours. Make sure to rinse or clean with a damp cloth. You should have a beautifully clean sink, with very little effort.

Daily maintenance of wash basins, shower trays and bathtubs

Simply clean the surface with soapy water or any common detergent in order to remove most of the stains and dirt that may be deposited. Gel or creamy detergents are particularly recommended, together with a mild abrasive cleaning pad or sponge, ensuring that you rinse the treated area properly. By doing this, the original matt finish will be maintained. Some substances such as ink, cosmetics and dyes may release colour onto the surface after extended contact with the surface. All of these can easily be removed by following the special instructions for stubborn stains.

Stainless steel 18/10 is a material enabling the forming of products of great beauty, high quality, hy-gienic properties and high durability. Cleaning and maintaining this material with proper agents and procedures is of utmost importance to preserve its properties.

In order to preserve your sink better, it is necessary to:

• Clean the sink thoroughly after each use with water, soap or neutral detergent. Drying is extremely important. Thus, you need to apply a soft cloth.
• Do not cut anything over the sink’s surface.
• Do not leave sponges, metal items, rubber gloves, detergents or cleaning acids or food re-mains on the sink. Extended exposure may lead to corrosion.
• Do not leave hot items, such as pots and pans, on the sink.

IMPORTANT: In certain cases the stainless steel may lose its properties, not due to its bad quality, but owing to the improper observance of cleaning and maintenance procedures.

Be sure to follow these guidelines to help prevent permanent damage to Corian® Solid Surface installations and Corian® sinks and basins.

Avoid getting strong chemicals - e.g. paint removers, oven cleaners, acid drain cleaners, acetone based nail varnish removers etc. - on your surface. If a spill does occur, promptly flush the surface with water to fully rinse off the chemical.

Do not clean using aggressive chemical agents such as acetone, oven cleaners, thinners, strong acids (muriatic acid, etc.) or strong bases (caustic soda etc.), or industrial detergents or paint solvents. If a spill does occur, promptly flush the surface with water to fully rinse off the chemical.

Do not use metal scrapers, iron brushes or other domestic metal tools to remove stains, paints, plaster or other substances. In the case of severe damage, please contact qualified person to carry out expert repair and finishing work.

Preventing heat and other damage

It is important to minimise direct heat exposure to protect the installation made with Corian® Solid Surface. Always use a heat protection pad, trivet (with rubber feet) or protective sink mat for hot cookware, or leave cookware to cool on the hob first. Never put hot pans, particularly cast iron pans, directly onto a worksurface made with Corian® Solid Surface or a Corian® sink or bowl. As with most sinks, pouring boiling liquids directly into a Corian® sink without running cold water at the same time may damage the material

Do not cut directly on a worksurface made with Corian® Solid Surface. Use a chopping board.

Since its introduction in 1967, Corian® Solid Surface has proven itself to be remarkably durable, versatile and easy to live with in both the home and commercial environments.

Colors and patterns run through the entire thickness of the material and cannot wear away or delaminate. Joints can be glued inconspicuously, making virtually unlimited surfaces possible.

Corian® Solid Surfaces are restorable, meaning they can be fully restored with ordinary mild abrasive cleansers and a scouring pad. Cigarette burns, for example, can be easily removed in this way. Damage caused by abuse can usually be repaired on site without having to completely replace the material.

Corian® Solid Surface is nonporous with a smooth, seamless appearance. With proper cleaning, the material does not promote the growth of mold, mildew and bacteria.

Corian® Solid Surface is nontoxic and nonallergenic to humans. Corian® Solid Surface meets or exceeds emissions guidelines for volatile organic compounds (VOCs), hazardous air pollutants (HAPs) and has achieved GREENGUARD GOLD Certification.

When burned, it releases mainly carbon oxides and the smoke generated is optically light and does not contain toxic halogenated gases.

Corian® Solid Surface sheets can be thermoformed in wooden or metal molds at controlled temperatures in order to create various 2D and 3D design objects.

The translucency of Corian® sheet is especially striking in the lighter colors as well as in thinner sheets. As a result, many designers are using it to create lamps or lighting effects in various applications.

Corian® Joint Adhesive, a methacrylate-based adhesive is nonsagging and thixotropic and provides very good adhesion for Solid surfacing materials. Corian® Joint Adhesive is available in 50 mL cartridges and a variety of colors which are color-coordinated with DuPont surfacing materials. It is intended for rigidly bonding two surfaces of the same compositions. It is not intended for bonding dissimilar materials unless specifically approved by DuPont

Corian Joint Adhesive Usage and Storage

Corian® Joint Adhesive is optimized for use at room temperature. Lower temperature will reduce the cure rate, while elevated temperature will increase cure rate and reduce working time. To insure the longest shelf life, the adhesive should be stored in a well-ventilated room, in the dark. The recommended storage temperature range for Corian® Joint Adhesive is 41-73°F (5-23°C). Exposure to elevated temperatures will shorten shelf life. Do not place in freezer.

CAUTION

Corian® Joint Adhesive is flammable. Keep away from heat, sparks, open flame and other sources of ignition. It should only be used in well ventilated areas.

Corian® Solid Surface is a solid, nonporous, homogeneous surfacing material, composed of ≈1/3 acrylic resin (also known as polymethyl methacrylate or PMMA), and ≈2/3 natural minerals. These minerals are composed of aluminum trihydrate (ATH) derived from bauxite, an ore from which aluminum is extracted.

Corian® Solid Surface is an advanced composite product used as an architectural and design material in a variety of residential and commercial applications. Corian® Solid Surface offers design versatility, functionality and durability. Supplied in sheets and shapes, it can be fabricated with conventional woodworking tools into virtually any design. It is the original Solid Surface material made only by DuPont. It is widely accepted as a material for countertops, vanity tops, tub/shower walls, kitchen sinks, vanity basins and laboratory bench tops in numerous markets including lodging, healthcare, banks, boutiques, restaurants.

The difference between the moisture resistant and standard worktops is in their cores. The core of the standard worktop is a mixture of glue and wood particles, formed under pressure and coated with HPL. The core of the moisture resistant worktops goes a step further by including an additive that protects it from moisture to a certain extent.

Quite often this positive feature is confused with water resistance. In this case, it may involve an unpleasant experience for the user.

We should not forget that the surface of the HPL is fully water resistant and does not allow the wa-ter to penetrate the core. There is a potential for harm if the water reaches the joints (such as the edge-banded sides or the sink opening). If you do not intervene immediately and wipe those spots dry, the core may swell.

Our wide assortment of worktops includes both standard core worktops and worktops with a water resistant core. When selecting the worktop for your kitchen you may be tempted to give up the pattern of the worktop only due to the fact that it is manufactured with a standard core. Do not do that! One change entails a series of consecutive changes and the end results will not match the initial idea. If you are firmly convinced that your kitchen should include a moisture resistant worktop, notwithstanding whether the pattern fits the overall design or not, feel free to install such a worktop. However, if you have already selected your perfect pattern and you catch yourself thinking about changes, just stop for a second and remember that even the standard core worktop, when used and maintained properly, may last for years.

When you make the decision to buy a stainless steel sink and visit out outlet, the first thing that you will notice is the wide range of products, then you will notice the different shapes, and finally you will notice the price differences.

You can also notice that there are differences in the prices for sinks with similar shapes (for instance, sink with a single bowl and drainboard)

What is the reason behind such differences?

The difference is due to the thickness of the material (stainless steel) and the manner of manufac-ture. You will notice that sinks with shallow bowls are made of thin stainless steel (0.5 mm) and, hence, those are the cheapest sinks.

You have already arrived at the fact the sinks with the deepest bowls (220 mm) use the thickest stainless steel (0.8 mm) and, thus, are more expensive.

To avoid any confusion, the stainless steel used for all sinks is of the same grade. The sinks are al-ways made using the most reliable and tested stainless steel 18/10, which may be in a polished, matte and decorative finish variant.

Since we offer chipboard panels made by several different manufacturers, the size of panels varies.

■ Kronospan Lapovo: 2750 х 2070 (thickness of 8 mm, 16 mm, 18 mm, 25 mm)

■ Kronospan Jihlava: 2800 х 2070 (only 38 mm)

■ Pfleiderer Wodego: 2655 х 2100 ( thickness of 8 mm, 16 mm, 18 mm, 25 mm, 38 mm)

■ Pfleiderer Thermopal: 2750 х 2050 ( thickness of 16 mm, 18 mm)

■ Pfleiderer Duropal: 4100 х 1300 ( only 17,6 mm )